IT services company Computacenter is set to introduce a cloud-based email service as the company revealed details of a new survey, confirming that security was still the main inhibitor when it came to cloud adoption.

The company's new Computacenter cloud computing (C3) mail service has been designed to reduce to cost and complexity of running a cloud service. According to Computacenter CTO Matt Lovell, the product was aimed at improving the way that cloud was delivered. "We're addressing the total concerns that companies have: what is the price and how do get in and out of the service? The fact is that cloud computing is a journey, the question that companies are how do I get started on that journey?"

He said that according to the recent Computacenter survey, 91 percent of companies see a place for cloud with their organisation, "they wanted the service to be seamless – service is the key to starting on this journey."

C3Mail, which is based on Microsoft's Exchange, will offer 99.9 percernt availability according to Computacenter.  The product provides management of the email service, including ownership of the infrastructure, security, migration, and user administration.

According to the survey, IT decision makers agreed that email would be an ideal application for organisations to turn to when they wanted to take their first steps into the cloud. Fifty-five percent of the respondents agreed that their companies were most likely to see strong benefits from cloud email over other cloud technologies, with 61 percent of respondents expecting to see their organisations using email in a private cloud within three years.

Lovell said that some organisations would adopt C3mail throughout their organisation, some would use it within certain ways. "There will be some people for whom it would be appropriate and some who would not a highly-customisable mail service – this won't be for them. The important thing is to take a blended approach."

He added that C3mail was the first part of an array of Computacenter cloud offerings: "We will be launching CCollaboration next, C3 Client and C3 Datacentre to follow later in the year."