BMC will release a new range of configuration management products onto the market this summer.
Configuration Discovery will come out at the same time as the company acquires Marimba in July, said Harold Goldberg, vice president of BMC marketing. It will be part of a new BMC IT Discovery Suite, which includes two more new products - due this autumn.
Peter Pace, manager of change management for United.com said he plans to evaluate the new tools further once they are available. United has used BMC's Change Management 5.0 for more than a year to predict how a system will perform if part of it is taken down for routine maintenance, a common occurrence that caused disruptions in the past. "It's a very flexible and easy-to-use tool and it automates a lot of our processes," Pace said.
United's adoption of of Change Management, which BMC acquired through the purchase of Remedy, nearly two years ago, "is having a positive impact" and has even led to end users praising IT staffers for giving them more control over systems, Pace said. "We're now viewed as an enabler of getting things done," he said.
Remedy is a popular tool that has benefited from coming under the BMC umbrella, Pace said. BMC has promoted the business service management concept, which is helping to raise the prominence of Change Management.
Robert McNeil, an analyst at Forrester Research, said the new products fit well into BMC's business service management scheme, which he compared to various on-demand strategies offered by competitors HP, Tivoli and Computer Associates. McNeil also predicted that BMC will hold on to the brand name of Remedy, which has won tremendous loyalty from customers in recent years. There are about 13,000 BMC software customers and another 10,000 Remedy customers, with only a small amount of overlap.
Pricing for the new products hasn't been set.