DataViz is to release the new version of its RoadSync 2 software to non-Microsoft users first. The company said that the new software would allow users of certain Symbian smart phones to eceive push e-email from Outlook.
Unusually, the DataViz announcement makes Microsoft's push e-mail service available to non-Microsoft devices before Microsoft devices. While Microsoft's Service Pack 2 supports the push e-mail capability on the backend, the corresponding upgrade for Windows Mobile 5.0 , Microsoft's handset software, isn't yet available. "So now you're seeing this on a Nokia device before a Microsoft device," Ilya Eliashevshy, the product manager for RoadSync, said.
Enterprises already running Microsoft Exchange 2003 with Service Pack 2 won't have to install any additional back-end software to provide the push-email service, but end users will need to download software to their phones.
"The benefit for enterprises is there's no extra middleware to set up and no extra fees around the middleware or a [network operations center]," said Rob Hoxie, director of business development for DataViz. With RoadSync, an enterprise must license software for the user device but if the company is already using Exchange 2003, the enterprise doesn't have to buy and manage an additional server or pay for the use of a hosted push e-mail service.
Many push e-mail offerings, such as those from RIM, Good Technology and Nokia require a back-end server and sometimes incur additional fees associated with a remote network operations center.
In addition to push e-mail, RoadSync allows IT managers to remotely erase data on the phones if users lose their phones or find them stolen. Users will also be able to access their company address book when writing e-mail messages.