Compuware has launched a new version of its project portfolio management (PPM) tool, Changepoint. The product, which was unveiled at the Gartner PPM & IT Governance Summit in London, has beefed up the mobile support offered by the product.
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“Changepoint 2010 brings a real improvement for company’s road warriors,” said Tukun Chatterjee, Compuware’s EMEA sales director. “Given that it’s vital for companies who have road warriors. The mantra is for them to be out of on the road, billing all the time, but they also need to access to timesheets.
The new product has also been upgraded to offer enhanced service desk support. The 2010 release offers a utility that enables better analysis and faster resolution of support issues, as well delivering support for templates associated with specific request-based business objectives.
In addition, the software also offers closer collaboration between different departments and organisations, including customers, sub-contractors and industry partners.
Chatterjee said that the company’s expertise in providing software for the IT community had been beneficial in developing the new product. He said that this enable the company to introduce features that would genuinely appeal to customers.