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Featured White Papers

Upgrading the Next-generation Network Part III

The final paper in this three-part series provides examples and the associated benefits of deploying SIP signaling router functionality in next-generation networks.
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Voice over IP Basics for IT Technicians

The IP phone is coming ? or has arrived ? on desk near you. The IP phone is not a PC, but does have a number of hardware and software elements also resident in PCs. Voice over IP (VoIP) brings a new environment to the network technician that requires expanded knowledge and tools to deploy and troubleshoot IP phones. The LAN diagnostic tools have to analyze Ethernet, but must now support VoIP signaling protocols and voice transmission. Understanding VoIP will become mandatory for the network technician.
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VoIP-Know the Risks; Reap the Rewards

After years of hype, voice over Internet Protocol (VoIP)-also known as Internet telephony?has made the transition from emerging technology to viable business solution. There are many good reasons to consider this compelling business opportunity, but as Lucent will tell you, it?s important to understand the risks.
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Monitoring and Managing Voice over Internet Protocol (VoIP)

As with most new technologies, Voice over Internet Protocol (VoIP) brings new challenges along with the benefits. The main challenge is VoIP?s extreme sensitivity to delay and packet loss compared with other network applications such as web and e-mail services. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly.
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Boardless Fax Servers in VoIP Environments

Companies today are seeing great value in converting to Voice over IP (VoIP) networks to significantly reduce telephony and fax infrastructure costs. As organizations decide to swap out old PBX systems for IP-enabled ones ? like Cisco, 3Com, Alcatel and Nortel IP systems ? demand for Fax over IP (FoIP) is ever increasing.
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Techworld White Papers

Desktop modernisation

On the one hand, there is the need to keep the existing desktop environment efficient, secure...

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Top 10 myths about virtualising business-critical applications

Even though virtualization has brought positive change to enterprise IT over the last decade,...

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Aligning CFO and CIO priorities

Forward-thinking organisations are viewing cloud computing as an investment in business...

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The new corporate network

Businesses can’t afford to have employee productivity suffer because they cannot use their...

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