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UNIFIED COMMUNICATIONS

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  • Analyst: Save millions, don't renew Microsoft Enterprise Agreements

    Renewing Microsoft enterprise agreements ? the contracts businesses sign for bulk licensing of Microsoft products ? may be an unnecessary ritual that costs businesses millions of pounds for products and services they likely won't need before the contracts run out, according to an expert who helps customers negotiate the agreements.

  • Microsoft Pushes Its Way Into Crowded Unified Communications Market

    Microsoft's Lync has evolved into a serious unified communications competitor for enterprises looking to upgrade or adopt a UC platform. In a crowded field where players still struggle with interoperability issues, Lync's integration with Skype is a potentially transformational improvement.

  • Spare cloud capacity creates opportunities for CIOs

    Cloud computing is becoming a mainstream technology. However, cloud providers are beginning to see price pressure to reduce their costs to remain competitive.

  • Five focus areas to keep Avaya in the race

    New Avaya data networking chief Marc Randall has five focus areas in his sights to help the company sell its Ethernet switches, gain market share... and perhaps stave off irrelevancy.

  • Five reasons your business needs unified communications

    There are so many different ways to communicate with partners, customers and co-workers: by phone, email, instant messaging, fax, video conferencing and social media. Managing each system separately is not only inefficient, but can cause conflicts since they all use the same underlying technology, the Internet.

  • The perils of keeping a mobile workforce connected abroad

    It's been a rough time of late for global business travellers who need to stay in touch.

  • Lync is a key high point in Office 365

    After more than eight months of hype from Microsoft and analysis, Microsoft's cloud-based productivity suite, Office 365, formally goes live Tuesday with Microsoft launch events from New York and around the world.

  • Mobile phones poised to replace traditional desktop handsets

    Time to dump that dusty old desktop telephone hand set? The research analysts at Gartner are predicting that the mobile phone will become the primary communication device for business use over the course of the next several years, replacing the corded desktop phones that have been a fixture in offices since the early 1900s.

  • Corporate PBX is still alive and kicking

    The role of the PBX is changing in importance, but it's still too early to issue a death certificate, according to Infonetics.

  • Vendors fight it out over desktop virtualisation

    There is so much competition for what computer companies perceive as a tremendous growth opportunity in desktop virtualisation that the leading virtual desktop vendors have taken to re-announcing packages and products to highlight small improvements and garner some attention.





Featured White Papers

FAQS: Planning for UC Audio Devices

Undertaking the audio aspect of a Unified Communications (UC) rollout can be daunting. But a well-organized, thoughtfully considered plan that includes user input will make the overall rollout run smoothly and increase user adoption. Download this white paper to discover how you can help your organisation through the entire process.
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Checklist: Planning for UC Audio Devices

Undertaking the audio aspect of a Unified Communications (UC) roll out can be daunting. But a well-organised, thoughtfully considered plan that includes user input will make the overall roll out run smoothly and increase user adoption. Download this white paper to discover FAQs and supporting checklists to help you through the entire process.
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Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications

Mid-market enterprises strive for success. Being successful means consistently making smart decisions ? including smart technology purchases. Technology should enable a mid-market enterprise to meet the needs of its employees and customers today, and also allow a business to make simple but value-rich changes in the future. Download this white paper to discover what your organisation should consider when choosing on-premises UC solutions.
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Enterprise communication trends

Enterprise communication solutions are being transformed with the use of cloud technology, mobile devices, and customer care solutions using social technology. In this report IDC analyst Jason Andersson discusses how U.K. companies are adopting unified communications and why. " UCC is not an end goal, but a journey that needs to involve technology and line of business as well as human resources and internal marketing to bring company wide change." Says Jason Andersson. The report concludes with advice on how to successfully build a strategy for Unified Communications and Collaboration. The report was published at the IDC's Enterprise Communications conference which was sponsored by Wandera.
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The Importance of Headset User Adoption in Successful UC Deployments

Unified Communications (UC) conferencing is enhancing collaboration and streamlining day-to-day operations in organisations of all sizes. User acceptance and adoption are highly important in a successful UC rollout, and providing tools which employees want to use can go a long way to achieving end-to-end success. Download this white paper to understand why headsets and other tools are vital for a successful UC deployment.
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