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UNIFIED COMMUNICATIONS

Topic Zone

Latest News

Daisy Group completes £1m investment in bomb-proof data centre

Unified communications provider Daisy Group has added a 12-tonne, bomb-proof door to its underground data centre in Manchester, which houses critical data for clients including Manchester Airports Group, Racing Post and Trinity Mirror.
Cisco broadens Jabber instant messaging appeal

Cisco will include Jabber instant messaging and presence software at no extra charge with its Unified Communications Manager (CUCM) enterprise IP communications system.
Cisco updates Jabber IM app, adds iPad version

Cisco will announce improvements on Tuesday to its Jabber IM, presence and video-conferencing product, as well as to its room-size "immersive" telepresence systems, as the networking giant continues to push its way into the workplace collaboration market.
Alcatel-Lucent's OpenTouch Conversation unifies communications on iPad

Alcatel-Lucent's OpenTouch Conversation software will allow enterprise users to switch among different ways of communicating - including instant messaging, voice calls and video conferencing - without interrupting their conversations. The software will first be available on Apple's iPad, the company said on Monday.
7 ways Alcatel-Lucent hopes to change the conversation

A favorite marketing tagline for Alcatel-Lucent Enterprise is "Change the Conversation."
Siemens launches new version of OpenScape unified communications

Siemens Enterprise Communications will punctuate the idea that it deserves another look with the announcement of Version 7.0 of its OpenScape UC suite. The update will enable the VoIP platform to support up to 500,000 users.
National Security Agency creates security design based on Android

America's intelligence agency, the National Security Agency (NSA), today disclosed how it's going to handle mobile security.
Avaya releases communications outsourcing managment tool

Avaya is looking to take over the management of an enterprise's entire communications platform with its new Communications Outsourcing Solutions offering.
Cisco CEO says customers pushed it to appeal Microsoft/Skype link

Cisco's appeal of the European Commission's approval of the $8.5 billion Microsoft/Skype union is customer driven, Cisco CEO John Chambers said this week.
Transport Minister urges UK businesses to work flexibly during Olympics

The UK Department for Transport is urging businesses in London to adopt flexible working practices ahead of the London 2012 Olympic Games, in order to avoid ? life in the slow lane?.

Latest Features

Five focus areas to keep Avaya in the race

New Avaya data networking chief Marc Randall has five focus areas in his sights to help the company sell its Ethernet switches, gain market share... and perhaps stave off irrelevancy.
Five reasons your business needs unified communications

There are so many different ways to communicate with partners, customers and co-workers: by phone, email, instant messaging, fax, video conferencing and social media. Managing each system separately is not only inefficient, but can cause conflicts since they all use the same underlying technology, the Internet.
The perils of keeping a mobile workforce connected abroad

It's been a rough time of late for global business travellers who need to stay in touch.
Lync is a key high point in Office 365

After more than eight months of hype from Microsoft and analysis, Microsoft's cloud-based productivity suite, Office 365, formally goes live Tuesday with Microsoft launch events from New York and around the world.
Mobile phones poised to replace traditional desktop handsets

Time to dump that dusty old desktop telephone hand set? The research analysts at Gartner are predicting that the mobile phone will become the primary communication device for business use over the course of the next several years, replacing the corded desktop phones that have been a fixture in offices since the early 1900s.
Corporate PBX is still alive and kicking

The role of the PBX is changing in importance, but it's still too early to issue a death certificate, according to Infonetics.
Vendors fight it out over desktop virtualisation

There is so much competition for what computer companies perceive as a tremendous growth opportunity in desktop virtualisation that the leading virtual desktop vendors have taken to re-announcing packages and products to highlight small improvements and garner some attention.
A simple guide to Microsoft Lync

Microsoft this week will launch Lync, the latest version of its unified communications and collaboration platform that, like competitive products, promises to change the way businesses do business by integrating a range of existing communications and collaboration technologies.
Three reasons to say no to Facebook Messaging

Facebook's Monday announcement of its "social inbox" plan drew a lot of criticism from skeptics. Here are three reasons why that skepticism is warranted for business users.
10 years of Agile programming

Iterative, collaborative software development catches on a decade after the Agile Manifesto.

How-tos

How to stop P2P data breaches

How to protect your privacy on Facebook and Twitter

How to install unified comms system

Assembling a 'Network A-Team'

Case Study: Microsoft: the world's largest WLAN

Future-proof your videoconferencing gear on a budget

Case Study: Eurodata unifies its comms

Understanding the value of unified comms

Slideshows

Also in slideshows:

First look at Thunderbolt peripherals on the horizon

Niche social networks for every taste

The eleven most influential online worlds of all time

Featured White Papers

The evolution of UCC: Integration, the cloud and the customer experience

Unified Communications and Collaboration (UCC) has become an umbrella term used to sell everything from transport to software to IT services. Regardless of how you define it, one thing is clear. In order to achieve the ultimate goal of seamless unified communications and collaboration, an organization must first understand all the critical components that can or should be integrated in order to create the intended experience for their users.
Download whitepaper

Extending video conferencing beyond the boardroom

The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of unified communications, reduced business travel, and a new class of high performance systems.
Download whitepaper

Recession is no excuse for lagging IT efficiency

Learn more about the findings of a recent survey by CIO/EMC.
Download whitepaper

How Should an Enterprise Move Toward Unified Communications?

Learn more about how Unified Communcations can benefit your organization.
Download whitepaper

Maximizing Unified Communications for Your Business

This whitepaper looks at the hallmarks and business benefits of Unified Communications, and examines recommended approaches to help companies ensure smooth and successful UC deployments that optimize application performance according to each business? unique needs.
Download whitepaper

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Question of the day!

Are your management tools adequate for a hybrid cloud?

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Question of the day!

Are your management tools adequate for a hybrid cloud?

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What are the key management tools you need to take advantage of the hybrid cloud?

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