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  • Five reasons your business needs unified communications

    There are so many different ways to communicate with partners, customers and co-workers: by phone, email, instant messaging, fax, video conferencing and social media. Managing each system separately is not only inefficient, but can cause conflicts since they all use the same underlying technology, the Internet.

  • The perils of keeping a mobile workforce connected abroad

    It's been a rough time of late for global business travellers who need to stay in touch.

  • Why Facebook Pages beat Google+ Business Profiles

    Google has asked businesses to refrain from jumping on the Google+ bandwagon just yet, and claims to be hard at work developing Google+ Business Profiles that address the unique aspects of a business on a social network as opposed to an individual. Early speculation seems to trip over itself swooning about the benefits and advantages of these not-yet existent Google+ Business Profiles, but I don't share the enthusiasm.

  • Why Google+ Business Profiles beat Facebook Pages

    Google confirmed that it's planning to roll out business profiles to its new Google+ social network. The news is bittersweet for small to midsize businesses.

  • A simple guide to Skype calling with Facebook

    Are you looking forward to using Facebook's new in-browser Skype-based video chat but still waiting for the service to hit your profile? If so, you can actually get started right now, and as you call your Facebook friends they will also be prompted to activate the new service. The process to get started is actually pretty straightforward, but in my tests I did find a slight hiccup that may prove frustrating to some users.

  • Lync is a key high point in Office 365

    After more than eight months of hype from Microsoft and analysis, Microsoft's cloud-based productivity suite, Office 365, formally goes live Tuesday with Microsoft launch events from New York and around the world.

  • Why Mango could make you want a Windows Phone

    To hear Microsoft executive Andy Lees describe Mango's 500 improvements to the Windows Phone platform would be daunting.

  • Top data visualisation and management tools

    You may not think you've got much in common with an investigative journalist or an academic medical researcher. But if you're trying to extract useful information from an ever increasing inflow of data, you'll likely find visualisation useful, whether it's to show patterns or trends with graphics instead of mountains of text or to try to explain complex issues to a non-technical audience.

  • There is no "Internet kill switch"

    My iPhone rang yesterday evening. It was my 22-year-old son calling from his iPhone to ask me how to do something on iTunes. It was a pretty unremarkable call, and the kind of conversation we used to have when he lived at home, except that he was on the other side of the world in Mumbai, India.

  • Telecommuting is good for employees

    As technology evolves, many of the barriers that have traditionally limited telecommuting continue to disappear. The tedious standard of spending 40 hours a week sitting in a cubicle is fading as employers and workers both embrace the benefits associated with telecommuting.





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