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Latest News

Zultys adds Android client for VoIP phone calls

Zultys has upgraded the software in its MX family of IP PBXs and added a Mobile Communicator client for Android-based smartphones, the company said on Tuesday.
AT&T to launch unified communication services

US telecoms company AT&T will launch new cloud-based unified communications services on Thursday, giving businesses the ability to integrate chat, email, voice over IP calls, audio and video conferencing over desktops and many mobile devices.
Aerohive pushes branch networks to the cloud

Aerohive Networks is planning to put branch offices' networks in the cloud for a annual fee starting at $99 (£63).
Avaya exec says Microsoft Lync not ready for business

A gap between what Microsoft promises with Lync's telephony and what it delivers makes Lync a poor choice as an IP PBX replacement for large organisations, according to a former Microsoft "Most Valuable Professional" who now works for Avaya.
Voice calling networks make botnet control easy, say Defcon researchers

Botnets and their masters can communicate with each other by calling into the same VoIP conference call and swapping data using touch tones, researchers demonstrated at Defcon.
VMWare shows mobile virtualisation for Android

VMWare is showing off a mobile virtualisation platform that will let people run a personal profile and a seperate, secure profile for work applications on the same Android phone.
Microsoft rolls out OCS replacement

BT is to be one of Microsoft's partners for its new generation of unifiec comms products
Microsoft claims era of corporate PBX is over after Lync launch

Microsoft says its renamed unified communications and collaboration (UC&C) platform ? Lync ? is ready to replace corporate PBXs, generating savings by centralising call control and other phone features to reduce the number of devices that need to be maintained.
ShoreTel acquisition expands mobile capability

ShoreTel's acquisition of Agito is set to bring a new range of mobile comms offerings to enterprises
Microsoft Lync Server licence to cost less than Office Communications Server

Microsoft has announced that enterprise client access licences (CAL) for Lync Server will cost $107, a price cut of $32 per user over the previous version of Microsoft's communications software.

Latest Features

Why we shouldn't worry about switching to IPv6 yet

A lot of coverage of IPv6 over the past few years gives the impression that you need to switch to IPv6 soon. That's not necessarily the case, though, especially for a consumer or a small business.
Mobile phones poised to replace traditional desktop handsets

Time to dump that dusty old desktop telephone hand set? The research analysts at Gartner are predicting that the mobile phone will become the primary communication device for business use over the course of the next several years, replacing the corded desktop phones that have been a fixture in offices since the early 1900s.
Corporate PBX is still alive and kicking

The role of the PBX is changing in importance, but it's still too early to issue a death certificate, according to Infonetics.
Burning Man's open source mobile phone system could save the world

Today I bring you a story that has it all: a solar-powered, low-cost, open source cellular network that's revolutionising coverage in underprivileged and off-grid spots. It uses VoIP yet works with existing mobile phones. It has pedigreed founders. Best of all, it is part of the sex, drugs and art collectively known as Burning Man. Where do you want me to begin?
What's really happening at Bluesocket?

The wireless LAN vendor that refused to die is still confident - we spoke to the CEO about 802.11n and staff cuts
Is fixed-mobile convergence worth the bother?

FMC is usually presented as a Holy Grail, but how much do we really want it? For many people, it's a lot of work for not much benefit.
How size affects your view of unified comms

Europe's large enterprises and small-medium enterprises see the dilemmas and challenges of unified communications rather differently.
The Asterisk marks the spot

The open source PBX software is now at the centre of an alternative telephony market.
Are unified communications here at last?

So far, IP communications that follow users across voice, IM, email and other media have benefitted a narrow group. That may be about to change.
The battle royal for unified communications

San Francisco's VoiceCon show had long-standing and new IP telephony- and VoIP-vendors faced with Microsoft's big plans for unified communications. But who will win depends on whose doorstep the battle will be fought.

How-tos

How to avoid redundancy

How to get started with virtual machines

How to install unified comms system

Case Study: College converges fixed and mobile phones

Case Study: VoIP gives elevator-maker a lift

Case Study: Wireless network blankets children's hospital

How to give your telecommuters voice

Case Study: A SIP in time for bank clients

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Featured White Papers

VoIP-News: Premise IP-PBX Checklist

This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise PBX provider - like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.
Download whitepaper

An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these ?next-generation? open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
Download whitepaper

Converged Messaging Architecture: Five Key Components

Advanced messaging used to come at a high price - separate message stores, duplicate databases, and increased administration. A single infrastructure for voicemail and email reduces costs by more than 60% ? while delivering powerful new user features. In evaluating your enterprise Unified Voice Messaging alternatives ? be sure to assure IT flexibility and efficiency in your transition between TDM and IP PBX platforms. This white paper explores what to avoid ? ultimately minimising network, budget and staffing requirements for your enterprise converged message solutions.
Download whitepaper

An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these "next-generation" open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
Download whitepaper

Choosing a Media Gateway Appliance

This paper demonstrates that legacy PBX equipment does not have to be replaced for enterprises to begin a phased migration to IP convergence. Appliance media gateways from Intel make the implementation of IP technology in PBX systems possible right now with low upfront investment costs.
Download whitepaper

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