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Featured White Papers

An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these ?next-generation? open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
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An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these "next-generation" open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
Download whitepaper

Plug and Play: Managed IP Telephony

After years of hype, IP telephony has made the shift from an emerging technology to a viable business solution. IP telephony is gaining accelerated business adoption because it provides measurable cost savings, simplifies the delivery and management of communications, and facilitates convergence for more flexible business practices.
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Ensuring IP Telephony Performance Through Remote Monitoring

The advantages of IP Telephony are well-known, among them network consolidation, centralized voice administration, longdistance toll savings and unified applications. If your company is one of the growing number of IP Telephony adopters, it is also important to consider the day-to-day challenges for maintaining the service level and performance of this business-critical technology.
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Laying The Groundwork For IP Telephony

You?ve studied the promising ROI?s for IP Telephony and researched vendor solutions that appear to fit your company?s needs. If you?ve done your homework, you also know that merging voice and data networks into one integrated network is a complex undertaking that requires careful analysis of existing infrastructure.
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