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Featured White Papers

An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these ?next-generation? open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
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Converged Messaging Architecture: Five Key Components

Advanced messaging used to come at a high price - separate message stores, duplicate databases, and increased administration. A single infrastructure for voicemail and email reduces costs by more than 60% ? while delivering powerful new user features. In evaluating your enterprise Unified Voice Messaging alternatives ? be sure to assure IT flexibility and efficiency in your transition between TDM and IP PBX platforms. This white paper explores what to avoid ? ultimately minimising network, budget and staffing requirements for your enterprise converged message solutions.
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An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these "next-generation" open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
Download whitepaper

Building Reliable IP Telephony Systems

No enterprise voice system today is without such applications as auto attendant and voicemail, so we examine application reliability and the need to hold applications to the same reliability and availability standards as the voice system hardware. And we finish by looking at soft reliability issues?the impact that software problems, administrative and maintenance activities, and network quality can have on voice system availability.
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Reaching Today?s Decision Makers An Overview of the Telephony Market

Online survey among InfoWorld print subscribers (involved in theacquisition of telecommunications services, equipment, or products and employedat companies with 50 or more employees). Individuals employed by communications carriers or technology-related businesses (except technology manufacturers) were excluded from the sample.
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Techworld White Papers

Desktop modernisation

On the one hand, there is the need to keep the existing desktop environment efficient, secure...

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Top 10 myths about virtualising business-critical applications

Even though virtualization has brought positive change to enterprise IT over the last decade,...

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Aligning CFO and CIO priorities

Forward-thinking organisations are viewing cloud computing as an investment in business...

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The new corporate network

Businesses can’t afford to have employee productivity suffer because they cannot use their...

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