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Featured White Papers

A cost effective alternative to ISDN

The service provides a highly flexible alternative to ISDN solutions and is designed to work successfully with all the leading IP PBX brands in the UK market, giving you peace of mind in knowing that your PBX hardware works with the network service.
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An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these ?next-generation? open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
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Converged Messaging Architecture: Five Key Components

Advanced messaging used to come at a high price - separate message stores, duplicate databases, and increased administration. A single infrastructure for voicemail and email reduces costs by more than 60% ? while delivering powerful new user features. In evaluating your enterprise Unified Voice Messaging alternatives ? be sure to assure IT flexibility and efficiency in your transition between TDM and IP PBX platforms. This white paper explores what to avoid ? ultimately minimising network, budget and staffing requirements for your enterprise converged message solutions.
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An Open Approach to Advanced Messaging

An open approach to IP telephony applications, running alongside your TDM and IP PBXs, has the power to change how your business communicates. It is these "next-generation" open applications, and not the phones or the PBX, which will deliver the business value that converged networks promise. New functionality under the umbrella of Unified Communications allows users to work with voice messages as easily as email and to work remotely as easily as locally. Speech interfaces can save time and mask complexity. This white paper explores how as you deploy your VoIP implementation, these new end-user communication capabilities make your organisation more productive, more responsive, and ultimately more competitive.
Download whitepaper

Building Reliable IP Telephony Systems

No enterprise voice system today is without such applications as auto attendant and voicemail, so we examine application reliability and the need to hold applications to the same reliability and availability standards as the voice system hardware. And we finish by looking at soft reliability issues?the impact that software problems, administrative and maintenance activities, and network quality can have on voice system availability.
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Techworld UK - Technology - Business

Part 2 of your journey to virtualisation

You can still access part 2 of our virtualisation journey - explore how you can improve your servers, storage and networks by developing your infrastructure.

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From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

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