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  • Hot mobile startups to watch

    Just how big of a deal is mobile? Three years ago there were an estimated 400 venture capital deals for mobile companies, with about $3 billion invested in the industry. Last year, according to Rutberg & Co., which tracks mobile investments, VCs poured more than $6.85 billion into mobile startups across about a thousand deals. Mobile companies captured 40% of venture capital funding last year, Rutberg found.

  • Will BlackBerry win back the enterprise with Balance and BES10?

    The launch of BlackBerry 10 in January was seen by many as a make-or-break moment for the company formerly known as RIM. With diminishing market share and apparent confusion over whether it wanted to be a consumer brand or a corporate brand, media and analysts alike were sceptical that BlackBerry would be able to make the splash it so desperately needed.

  • MWC: Device vendors muscle in on lucrative MDM market

    The market for Mobile Device Management solutions is heating up, with a number of significant announcements at Mobile World Congress suggesting that the big mobile technology vendors are no longer willing to let niche players control the field.

  • Manage large file transfers with these six tools

    The managed file transfer (MFT) industry has a players ranging from big-name tech titans to up-and-coming next-generation cloud-based vendors. Below is a list of some, but not all, players in this industry and a brief description.

  • Year of mobility ? IT leaders reveal annual benefits

    2012 is emerging as the pivotal year when global sales of mobile devices - including smartphones and tablets ? are widely predicted to overtake PCs in terms of both shipments and spending. And it is clear that the mobile working revolution is delivering compelling business benefits to a wide variety of UK and European companies.

  • How the cloud changes the virtual desktop landscape

    While cloud computing and virtualisation, along with a focus on small and midsize businesses, are expected to be major trends at this year's VMworld show, the virtual desktop infrastructure players are looking to make some news this week as well.

  • Six simple steps to adopting consumerisation

    Most businesses are accepting, even embracing, consumer technology. What do they know that you don't?

  • Citrix says desktop virtualisation is the key to enterprise security

    One of the main reasons for deploying desktop virtualisation is the security advantages it can provide, such as keeping sensitive data off the endpoint, according to Citrix.

  • Citrix targets virtualisation, orchestration layers instead of "cloud washing"

    With scores of new cloud companies popping up and so many existing players jumping on the cloud bandwagon, we wondered where the traditional enterprise networking vendors stood?

  • Juniper sticks to strengths with cloud strategy

    Juniper has a three-pronged cloud strategy that includes selling networking gear in the data centres of most major IaaS players, providing secure connections between virtual data centres and cloud customers, and orchestrating how virtualised resources get allocated to cloud application services.

Featured White Papers

Desktop Virtualisation

Businesses today face new challenges. Users want limitless flexibility in the ways they get their work done, and IT departments are recognizing the need to reestablish control over their desktops and the mission-critical data that is distributed across their global enterprises. This challenge can be addressed by the Cisco® Desktop Virtualisation Solution with Citrix XenDesktop, a solution that enables a more mobile, flexible, and productive workforce. Download this white paper to understand your organisation can create a high-performance, scalable and agile infrastructure. In association with Intel® Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries
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How to resolve the 5 worst situations

Trying to help someone who is arrogant and feels entitled is challenging. And unfortunately, it?s not the only unsavory support situation you face. ?Learn the mechanics of handling your worst transactions, and everything changes in terms of morale, performance and customer satisfaction levels.? This brief, brought to you by Citrix GoToAssist, explores 5 really tough support situations that service and support professionals regularly face and how to effectively resolve them. Download the brief to learn: ? How to extinguish social media firestorms ? 3 surefire steps for handling an angry, arrogant person ? What to do when (gasp!) you are at fault ? And more?
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How to Defuse Even the Worst Situations

To defuse almost any customer situation and deliver excellent support, you need to be in the zone ? the zone of supreme confidence and competence. ?If you manage a customer contact operation, tough customer situations truly hold the key to delivering excellent service all the time.? This brief, brought to you by Citrix GoToAssist, explores five techniques for defusing and learning from some of the worst customer situations.
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CIO Insights for BYOD Success

Download this video which describes how Citrix approached and implemented a successful BYOD program.
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The future of customer support: A quantitative look at where the industry is headed

One thing is certain: the needs of customers are ever changing. So you strive to be prepared ? especially if your goal is to deliver a remarkable customer experience. "Most organisations have begun to recognise the importance of customer experience in driving business performance." This white paper, brought to you by Citrix GoToAssist, probes new research to predict what?s in store for customer support.
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Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

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10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

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Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

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Advancing the state of virtualised backups

Dell Software’s vRanger is a veteran of the virtualisation specific backup market. It was the...

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Techworld UK - Technology - Business

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.

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From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

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