1. Facebook news: Facebook launches a 'unified inbox' for businesses
Facebook launches a 'unified inbox' for businesses using Facebook, Messenger and Instagram.
This new feature will provide one application for businesses to keep on top of Facebook, Messenger and Instagram conversations. The unified channel will hold conversations on businesses' Facebook posts, posts on pages and messages and comments on Instagram.
Facebook's unified inbox is being tested with specific organisations with the aim to roll it out to the wider audience in the coming months.