There's an interesting article in the Wall Street Journal about ways for users to fox the IT department.

It's a good piece - apart from talking about free versions of Firefox and Open Office, with the implication that there are paid ones - as it highlights how sophisticated users are becoming these days. It's not so long ago that every IT department would have some idiot user to brighten up the week, but I would guess that these are becoming fewer and fewer, although I'm sure they haven't died out altogether.

But the concern for IT managers now is not dealing with the idiots, it's dealing with the people who know what they're doing. Or think they know what they're doing - which is even worse. There was never such a thing as a totally secure network but the dual threat of portable storage devices and Web 2.0 sites have made networks even more insecure.

How does a manager plan? Does he or she assume that all users are idiots and plan accordingly? Does he or she assume that the network will be breached sooner rather than later and plan accordingly? Does he or she think that this talk of thin computers and SaaS suddenly makes sense and plan accordingly? The world of Web 2.0 is going to throw up some interesting challenges.